Confessions of a waitress: Hospitality worker dish out the things she can’t stand about restaurant-goers

A waitress has dished out the most annoying habits she can’t stand when serving restaurant goers – from clicking fingers to get staff’s attention to rude diners.

Lizzy Smith, from the US, shared a series of TikTok videos listing the biggest gripes about serving customers.

WATCH IN THE VIDEO ABOVE: Waitress shares biggest customer pet peeves

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The 24-year-old hospitality worker said some of her biggest pet peeves included being greeted with silence when the food arrives at the table or dealing with impolite diners.

“When they take forever to claim the food, and just leave you standing there awkwardly,” Lizzy said.

Lizzy Smith has revealed the most annoying habits she can’t stand when serving restaurant goers. Credit: c0_0l__/TikTok

The videos show Lizzie reenacting scenarios between herself as the waitress and the rude diners.

In one scenario, a customer was seen abruptly ordering a drink before Lizzy finished greeting the table.

‘Bonus points if they’re rude’

The second video shows a diner clicking her fingers snapping her fingers to get the waitress’ attention before demanding ketchup.

Once Lizzie brought a bottle of sauce over to the table, she politely asked the customer, “Do you need anything else for your meal?” to which she rudely replied, “Yep, salt and pepper.”

Upon returning to her table, Lizzie noticed the woman’s glass was empty.

“I can refill that for you real quick but was there anything else you need?” Lizzie said politely, to which the customer responded: “Yeah I need you to refill my water.”

‘Two bonus points if they demand’

“The ‘ole run around – bonus points if they’re rude, two bonus points if they repeat what you just said you’d do as a demand,” Lizzie said.

In another scenario, Lizzie politely asked two talking customers if they wanted to order any drinks to start with.

The video then shows how they started “looking annoyed” and were “completely ignoring” her.

“I know you guys are trying to catch up and if you need a couple of minutes, just say that but seriously,” Lizzie said to the customers.

She wrote on her caption: “When they just… completely ignore you? And look annoyed that you talked to them in the first place? That’s how this works, babe.”

She added: “Honestly, none of the things are ever a bother if the customer is nice. I love taking care of people. Just not when they’re rude.”

The videos show Lizzie reenacting scenarios between herself as the waitress (left) and a rude diner (right).
The videos show Lizzie reenacting scenarios between herself as the waitress (left) and a rude diner (right). Credit: c0_0l__/TikTok

Her videos have been viewed more than 3.7 million times with many hospitality workers agreeing with her.

“I’m a food runner and too many people just stare at you like you’re crazy when I bring their food. Like sis I didn’t take your order, how would I know?” one wrote.

‘I had one dude whistle at me’

Another said: “Especially when another server asks you to take a plate to their table and you ask whose plate it is and they give you a blank stare.”

One wrote: “I had one dude whistle at me from across the restaurant to change his order… he made his wife run up to me because I ignored him.”

Another said: “I was rude to rude customers. It made the job fun. I got snapped at one time, so I snapped from across the room to ask if they needed more water.”

One revealed: “I had people sit for five-and-a-half hours and I came up five times over an hour trying to get a food order and they ignored me every time so I just left.”

‘Clicking fingers is not acceptable’

While another added: “I’ve been a chef for six years and I see this all the time – I don’t know how they do it I would of cuss them out.”

One wrote: “So many people would tell me off for interrupting their conversation while trying to get drinks – they always said I was doing my job wrong.”

While another said: “On what planet is it acceptable to click your fingers at someone? I just don’t get it, what’s the point of being rude? It’s awful.”

Meanwhile one said: “As a host I feel bad seating some people with the servers because I can already tell the kind of people they are when they open their mouths.”

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